Modus Create


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                                <div class="grid--cell">&#x2022;</div><div class="grid--cell fc-green-500 fw-bold">Be one of the first applicants</div>
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                <h2 class="fs-subheading mb16 fc-dark">About this job</h2>
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                                    <span>Job type: </span>
                                    <span class="fw-bold">Contract</span>
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                                    <span>Experience level: </span>
                                    <span class="fw-bold">Senior</span>
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                                    <span>Industry: </span>
                                    <span class="fw-bold">Agile Software Development, Cloud Services, Product Development</span>
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                                    <span>Company size: </span>
                                    <span class="fw-bold">201&#x2013;500 people</span>
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                                    <span>Company type: </span>
                                    <span class="fw-bold">Private</span>
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                <h2 class="fs-subheading mb16 fc-dark">Remote details</h2>
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                                <span>Preferred Timezone:</span>
                                <span class="fw-bold">(GMT-05:00) Eastern Time +/- 8 hours</span>
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                <h2 class="fs-subheading mb16 fc-dark">Technologies</h2>
                <div>jira, agile, atlassian</div>
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            <h2 class="fs-subheading mb16 fc-dark">Job description</h2>
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<p><strong>Experience: Senior Level</strong></p>
<p><strong>Hello! Are you ready to Work from Home and transform your career?</strong></p>
<p>We are looking for an<strong>&#xA0;Atlassian Expert</strong>&#xA0;with excellent consulting skills, who can consistently delight our customers and help grow our Atlassian practice by implementing high quality solutions. Want to help our client&#x2019;s build awesome solutions to accomplish their goals and vision? Are you interested in working from home with some of the best talent on the planet? Then keep reading.</p>
<p><strong>About You</strong></p>
<p>You have a proven track record of successfully implementing Atlassian products collaboratively. To do so, you&#x2019;re comfortable diving into client&#x2019;s environments and requirements and truly understanding the problems that need addressed. By being up to date with Atlassian product best practices, you&#x2019;re able to transform a client&#x2019;s Jira, Jira Service Desk, or Confluence configuration. In addition, troubleshooting issues and effectively responding to requests is a must. Working&#xA0; remotely with a globally distributed team of engineers, designers, devops, and clients is not only exciting for you, but you thrive in that environment. Exceptional written and verbal communication skills are required, particularly via video, phone, email, and chat.</p>
<p>You&#x2019;re familiar with Agile methodologies such as Scrum, Kanban, SAFe and Lean. Strong communication and relationship management is second nature to you. The ability to quickly learn and understand specific client processes is essential. Consulting with the client and Modus team on process improvements for the delivery is important. Already having Jira and Confluence certifications is a huge bonus.&#xA0;</p>
<p>Possessing additional technical expertise beyond what is expected of a typical Atlassian administrator is great to have&#xA0; but not required. This may include items such as: Planning and assisting with installation, deployment, and tuning of server-side configurations of the Atlassian instance; Providing support to configure advanced system configurations such as user directories, single sign-on (SSO) and email account; Writing or modifying user-created macros or custom HTML/CSS; Planning and assisting with merging or migrating Atlassian instances.&#xA0;</p>
<p>You thrive leading, mentoring, and coaching both client and Modus team members from the comfort of your own home. You understand the importance of diving into customers&apos; needs and translating those needs into requirements.&#xA0;</p>
<p>You love learning and understand that software is an ever-evolving world. You enjoy playing with new tech and exploring areas that you might not have experience with yet.&#xA0; You are self-driven, self-learner willing to share knowledge and participate actively in your community.</p>
<p>Having overlap with your team is critical when working in a global remote team. Modus requires all team members to overlap with EST hours daily. In addition, reliable high speed internet is a must.</p>
<p><strong>Things You Might Do</strong></p>
<p>Modus is a fast-growing, and remote-first company, so you&apos;ll likely get experience on many different projects across the organization. That said, here are some things you&apos;ll probably do:</p>
<ul>
<li>Give back to the community via open source and blog posts</li>
<li>Travel and meet great people- as part of our remote-first lifestyle, it&apos;s important that we come together as needed to work together, meet each other in person and have fun together. Please keep that in mind when you apply.</li>
<li>Teach and be taught: Modus creates active teams that work in internal and external projects together, giving opportunities to stay relevant with the latest technologies and learning from experts worldwide</li>
<li>Interact directly with internal and external clients to represent Modus and its values</li>
</ul>
<p><strong>Our Benefits may vary according to the Country your are located in, so please reach out to our recruiter in case you have any questions.&#xA0;</strong></p>
<p><strong>If you become a contractor we offer:</strong></p>
<ul>
<li>Competitive compensation</li>
<li>100% Remote work (could vary according to the client&apos;s needs)</li>
<li>Travel according to client&apos;s needs</li>
<li>The chance to work side-by-side with thought leaders in emerging tech</li>
</ul>
<p><strong><em>Do you have what it takes? Apply today!</em></strong>&#xA0;&#xA0;&#xA0;</p>
<p><strong>About Modus</strong></p>
<p>Modus Create is a digital product agency that accelerates digital transformation. We use high performing small teams, emerging technology, and &#x201C;new school&#x201D; product development tools and methods to accelerate business outcomes. We support our clients across four core delivery areas: business and product strategy consulting, customer experience, cloud services, and Agile software delivery.&#xA0;</p>
<p>Driven by a team of world-class talent, we have been recognized by the Inc. 5000 list of fastest growing private companies 5 years in a row, the Washington Business Journal list of Fastest Growing Companies in the Washington, DC area two years in a row, and a top company for remote work by FlexJobs. We&#x2019;re also an official partner to Atlassian, AWS, Cloudflare, GitHub, InVision, Ionic Framework, and Vue.js!</p>
<p>Based on the model of an open source team, Modites work remotely, and are located across the globe. That&#x2019;s allowed us to hire the best talent in the world, no matter where they live. Our highly collaborative, autonomous, and effective working environment is fueled by a team unified by a love of continuous learning. Our years of thought leadership including books, whitepapers, blog posts, conference and MeetUp talks, demonstrate our commitment to sharing what we&#x2019;ve learned.&#xA0;</p>
<p>We encourage every Modus employee to do the same. Our company is a platform for the growth of our employees. Through working with our distributed team of experts on challenging projects, every person that joins the Modus team can expect to continue growing and learning every day. This is your chance to be part of building something great.&#xA0;</p>            </div>
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Atlassian Consultant: Remote (United States )

TaxJar


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                <h2 class="fs-subheading mb16 fc-dark">About this job</h2>
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                                    <span>Job type: </span>
                                    <span class="fw-bold">Full-time</span>
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                                    <span>Experience level: </span>
                                    <span class="fw-bold">Mid-Level</span>
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                <h2 class="fs-subheading mb16 fc-dark">Technologies</h2>
                <div>windows, macos, jira, identity-management, linux</div>
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            <h2 class="fs-subheading mb16 fc-dark">Job description</h2>
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<p>We&#x2019;re looking for an IT Support Analyst who sees things differently;&#xA0; who doesn&#x2019;t conform to the norm, and will maybe even surprise us. Bringing your expertise to our IT &amp; Security team, you&#x2019;re ready to take ownership, support and scale our 160+ remote teammates with efficiency and productivity when it comes to their hardware and software needs.<br><br>There are so many job descriptions for IT positions that don&apos;t actually capture the essence of the role, we&#x2019;re writing down what we&#x2019;re looking for in hopes that <strong><em>this </em></strong>person (you?) is out there:</p>
<ul>
<li>You understand that communication is the <em>biggest</em> responsibility of your job, and the one you&#x2019;re least likely to get right unless you really focus on it&#xA0;</li>
<li>When you take on a task whether it&#x2019;s huge and scary or tiny and boring, you&#x2019;re going to see it through to the best of your ability</li>
<li>You&#x2019;ll focus on providing great support for our teammates and protecting their devices&#xA0;</li>
<li>You are confident troubleshooting different operating systems and managing several cloud-based applications</li>
</ul>

<p>&#xA0;<strong>As an IT Support Analyst you will:</strong></p>
<ul>
<li>Handle access provisioning and deprovisioning. Maintain user accounts, passwords, etc.</li>
<li>Manage cloud-based applications such as GSuite, Jamf, Jira and 1Password</li>
<li>Manage our hardware asset inventory (Jira Service Desk)</li>
<li>Coordinate hardware repairs and upgrades with the team</li>
<li>Manage our MDM solution (Jamf). Implement security policies and controls as needed, and in accordance with our internal information security policies</li>
<li>Perform application software maintenance duties; install and test software application patches and upgrades via our MDM solution, Jamf</li>
<li>Assist users with applications, troubleshooting, debugging and resolving a variety of business-process related issues</li>
<li>Triage and provide support to our internal team through our ticketing system (Jira Service Desk)</li>
<li>Help to evaluate hardware and software solutions and participate in IT projects</li>
<li>Resolve problems in a timely manner by providing excellent support&#xA0;</li>
<li>Serve as the main point of contact for any IT related issues</li>
</ul>

<p><strong>About you:</strong></p>
<ul>
<li>Great macOS and Windows troubleshooting skills (Linux a plus)</li>
<li>You are awesome at providing technical support and love solving problems</li>
<li>You are always learning and expanding your technical expertise in IT supported technologies</li>
<li>Experience troubleshooting and independently resolving software issues</li>
<li>Able to write clear and concise documentation with guidelines on IT related processes</li>
<li>You understand the importance of asset inventory and how to maintain an organized help desk</li>
<li>You love standards and understand that consistency and an adherence to methodologies helps any organization scale</li>
<li>Experience with account administration and Identity Management tools</li>
<li>Familiar with cloud native companies and tech stacks</li>
<li>Experience working with ticketing systems (e.g. Jira, ServiceNow, etc)</li>
<li>Have remote communication down to a science (chat, video, email, etc).&#xA0;</li>
</ul>
<p><strong><br></strong><strong>At TaxJar,&#xA0; we believe a&#xA0; diverse team creates better solutions for our customers.&#xA0; Read our Diversity statement below:</strong></p>
<p><strong>TaxJar is a human-first company.&#xA0;</strong></p>
<p>People are accepted and free to be who they are.</p>
<p>We embrace that diversity, equity, inclusion and belonging are essential sources of creativity and innovation that bring a richness of thinking and experience to the work that is celebrated at TaxJar. Simply put, we care. We will always put people - our team and our customers - first, by supporting our people to do their best work building products our customers love.&#xA0;</p>
<p>Our formula is simple. We believe we have an elevated level of responsibility in everything we do. This means we empower our team to do the right thing for each other and for our customers, and we do the right thing, even when it&apos;s harder. We&#x2019;ve built a team based on trust, that endeavors to maximize our team members&#x2019; individual talents so our workplace creates a sense of meaning and belonging for everyone.</p>
<p><strong>TaxJar&#x2019;s 2020 Diversity, Equity, Inclusion and Belonging report </strong><a href="https://life.taxjar.com/wp-content/uploads/2020/08/TaxJar_DEIB_2020_FINAL.pdf" rel="nofollow"><strong>here</strong></a><strong>.</strong></p>
<p>We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at <a href="mailto:candidateexperience@taxjar.com">candidateexperience@taxjar.com</a></p>
<p><strong>Benefits:</strong></p>
<ul>
<li>Excellent health, vision and dental benefits</li>
<li>Flexible vacation</li>
<li>Company holidays, plus mandatory Birthday holiday</li>
<li>12 weeks paid parental leave for all employees</li>
<li>4 hours volunteer time per month</li>
<li>Biannual all-company in person summits (paid for by us, of course!)</li>
<li>$250 Home office stipend</li>
<li>401k Plan</li>
<li>Equity in a profitable company</li>
<li>Monthly perks reimbursement to appreciate your teammates, Netflix, Amazon Prime, gym membership, home internet etc.)<br><br></li>
</ul>
<p>Please visit&#xA0;<a href="https://workable.com/nr?l=https%3A%2F%2Fwww.taxjar.com%2Fjobs" rel="nofollow">www.TaxJar.com/jobs</a>&#xA0;for a full list of our amazing benefits for full-time employees, and to learn more about our values and how we work.&#xA0;<a href="https://www.taxjar.com/hiring-process/" rel="nofollow">You can learn more about our hiring process here</a>.</p>            </div>
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IT Support Analyst

Audacious Inquiry


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                <h2 class="fs-subheading mb16 fc-dark">About this job</h2>
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                                    <span>Job type: </span>
                                    <span class="fw-bold">Full-time</span>
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                                    <span>Experience level: </span>
                                    <span class="fw-bold">Mid-Level, Senior</span>
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                <h2 class="fs-subheading mb16 fc-dark">Remote details</h2>
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                                <span>Office Location:</span>
                                <span class="fw-bold">Baltimore, MD.</span>
                                    <span class="fs-caption">Employees can also work full time from this office.</span>
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                <h2 class="fs-subheading mb16 fc-dark">Technologies</h2>
                <div>jira, amazon-web-services, confluence</div>
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            <h2 class="fs-subheading mb16 fc-dark">Job description</h2>
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<p>Audacious Inquiry is seeking a talented, adaptable, Senior level Atlassian administrator to become part of a dynamic Atlassian services team. The Applications Engineer will be instrumental in helping to support Atlassian applications for organizations that are changing healthcare across the country. Our Atlassian administrators are a passionate group of quick learners, who identify problems and provide custom solutions using Atlassian tools while maintaining high quality of Atlassian services. If you are looking for a career with room for advancement and professional growth, in a fun and collaborative environment that also makes a difference to your community, look no further!</p>
<p><strong>RESPONSIBILITIES</strong></p>
<ul>
<li>Configuring, maintaining, and administering multiple Atlassian applications/tools across multiple clients.</li>
<li>Collaborate with the team to improve and maintain the architecture of existing Atlassian implementations.</li>
<li>Daily management of Atlassian application stack &#x2013; JIRA, Jira Service Desk, Portfolio, Confluence, Bitbucket and Trello.</li>
<li>Perform software upgrades and apply security patches to our self-hosted Atlassian instances.</li>
<li>Promote usage of Atlassian tool set with various teams across the organization.</li>
<li>Work with all departments to on-board users and implement custom solutions to meet the operational needs of the teams</li>
<li>Conduct periodic both internal and external user training for Jira, Service Desk, Portfolio, Confluence, Trello and Opsgenie</li>
<li>Ensure best practices are followed, and systems are compliant to HIPAA and other required regulations.</li>
<li>Train and guide junior admins in the team in administering Atlassian tools</li>
<li>Collaborate with various internal and external teams to identify business needs and use cases for Atlassian tools.&#xA0;&#xA0;</li>
<li>Communicate effectively with business partners and clients when needed.</li>
</ul>
<p><strong>QUALIFICATIONS</strong><br>&#xA0; <strong>Required</strong></p>
<ul>
<li>Bachelor&#x2019;s or master&#x2019;s degree in computer science, engineering, or related field</li>
<li>Active ACP-400 or ACP-100 Atlassian certifications</li>
<li>2-3 years of administration experience of the following Atlassian tools; Jira Software, Jira Service desk and confluence</li>
<li>Experience in administering and maintaining Linux based systems. &#xA0;</li>
<li>Familiarity with SQL and proficiency in writing intermediate level database queries</li>
<li>Experience in writing automation scripts in Groovy, Bash and Python.</li>
<li>Working knowledge of Networking, DNS, Databases, Web proxies, Active Directory, Web APIs.</li>
<li>Exposure to AWS, Azure, and other cloud platforms</li>
<li>Experience with maintaining and customizing Restful API&#x2019;s</li>
<li>Must be a great Team player.&#xA0;</li>
<li>Strong verbal and written communication skills</li>
<li>Great attention to detail and ability to handle competing priorities</li>
</ul>
<p><strong>Preferred</strong></p>
<ul>
<li>AWS cloud practitioner certification</li>
<li>Certifications in ITIL or Agile frameworks</li>
<li>Experience in Salesforce administration preferred.</li>
<li>Experience in a healthcare or public health setting</li>
<li>Experience in administering Postgres SQL or MYSQL</li>
<li>Experience with CI/CD principles and version controlling systems like GIT</li>
<li>Experience with enterprise server and application monitoring tools, integration with JVM monitoring using New Relic or Splunk is a plus</li>
<li>Experience in Atlassian cloud and data center deployments</li>
<li>Previous experience in developing apps for Atlassian marketplace</li>
</ul>
<p>This position may include access to protected health information (PHI) and confidential information. The successful candidate will be required to complete training and must handle all PHI appropriately according to Ai policies, and all applicable laws and regulations.</p>
<p><strong>What Makes You a Great Fit for Audacious Inquiry:</strong></p>
<ul>
<li>You are a lifelong learner and passionate about learning new things, taking on new challenges, and continually improving.</li>
<li>You thrive in a challenging and collaborative environment.</li>
<li>You are solution-driven with an ability to understand the big picture</li>
<li>You have great analytical and problem-solving skills.</li>
<li>You have strong communication skills and an ability to synthesize information.</li>
<li>Highly organized, detail oriented, and able to work autonomously with minimal direction.</li>
</ul>
<p><strong>Ai is an Affirmative Action/Equal Opportunity Employer.</strong> Audacious Inquiry is deeply committed to the principles of equity, diversity, and inclusiveness. We seek to create a pluralistic community for all team members, and we are proud to be an Affirmative Action/Equal Opportunity employer. We encourage all people to apply.</p>            </div>
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Remote Jira Jobs in the Indian Timezone

Atlassian Consultant: Remote (United States ) at Modus Create

IT Support Analyst at TaxJar

Senior Applications Engineer/Atlassian Administrator at Audacious Inquiry